CSV Import Guide
Import your product catalog and Shop The Look relationships using simple CSV files.
What is CSV Import?
CSV (Comma-Separated Values) import allows you to upload data in bulk using spreadsheet files. This is perfect for:
- Initial catalog setup - Import all products at once
- Bulk updates - Update many products simultaneously
- Offline management - Work on your catalog without internet
- Migration - Moving from another platform
- Shop The Look - Create product combinations and outfits
Available Import Types
Products Import
Upload your complete product catalog with all details like names, descriptions, images, categories, and attributes.
Learn more about Products Import →
Shop The Look Import
Create product combinations and outfit suggestions by linking products that work well together.
Learn more about Shop The Look Import →
How CSV Import Works
- Download Template - Get the correct CSV template for your import type
- Select the right type of CSV - You can select Product to import your catalog or Shop The Look to import your relation products
- Upload File - Upload your CSV through the FashionAI dashboard
- Processing - The system validates and processes your data
- Review - Check the results and fix any errors if needed
General Requirements
File Format
- File must be in CSV format (.csv extension)
- Use UTF-8 encoding for special characters
- Maximum file size: 10 MB
- Maximum rows: 10,000 per file
Data Quality
- Required fields must be filled
- Product IDs must be unique
- URLs must be valid and accessible
- No empty rows in the middle of data
Tips for Success
Before You Start
- Review the template carefully
- Check all required fields
- Prepare image URLs in advance
- Test with a small batch first
During Upload
- Use clear, consistent naming
- Double-check product IDs
- Ensure image URLs are publicly accessible
- Save your work frequently
After Upload
- Review the import summary
- Check for any errors or warnings
- Verify products appear correctly
- Keep your CSV file as a backup
Processing Status
When you upload a CSV, you'll see one of these statuses:
| Status | What It Means |
|---|---|
| ⏳ Processing | File is being processed (may take up to 5 minutes) |
| ✅ Done | Import completed successfully |
| ⚠️ Warning | Import completed with some warnings |
| ❌ Error | Import failed - check error messages |
Common Error Messages
File Format Issues
Error: Invalid file format
Solution: Ensure your file is saved as CSV (not Excel .xlsx)
Missing Required Columns
Error: Missing required columns
Solution: Check that all required columns exist in your CSV
Products Not Found
Error: Products not found in catalog
Solution: Import products before creating relationships (for Shop The Look)
Invalid Data Format
Error: Invalid data format in row X
Solution: Check the specific row mentioned for formatting issues
Need Help?
If you encounter issues with CSV imports:
- Check the specific import guide for your type
- Review the error message for clues
- Try uploading a smaller test file
- Contact support: support@generativecrm.com
Next Steps
Choose the type of import you want to perform: