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Product Image Upload

The system allows you to upload images for your products in Settings > Image Manager

Accepted Formats

FormatExtension
JPEG.jpg or .jpeg
PNG.png
GIF.gif
WebP.webp

Limits

  • Maximum size: 10 MB per file
  • Quantity: up to 500 images per upload

Naming Rules

Important tip

Name your files with the product code followed by _01, _02, etc. This will be the order images appear on our site and will be described for SEO.

Example: SKU12345_01.jpg, SKU12345_02.jpg, SKU12345_03.jpg

The file name must end with _01 to _10:

Original NameFinal Name
blue-shirt_01.jpgBLUE-SHIRT_01.jpg
blue-shirt_1.jpgBLUE-SHIRT_1.jpg
blue-shirt.jpgBLUE-SHIRT_01.jpg (suffix added automatically)
Polo Shirt.pngPOLO-SHIRT_01.png (suffix added automatically)

Automatic Transformations

The system automatically standardizes file names:

  • Name converted to UPPERCASE
  • Spaces and special characters become -
  • Accents are removed (café → CAFE)
  • Extension always in lowercase

Checklist Before Upload

  • Files are in accepted format (jpg, png, gif, webp)?
  • Each file is less than 10 MB?
  • File name ends with _01 to _10?

Common Errors

ErrorCauseSolution
Invalid file typeFormat not acceptedUse jpg, png, gif or webp
File too largeFile larger than 10 MBReduce image size
No image sentEmpty fieldCheck if you attached the files
Invalid extensionName without valid extensionRename with .jpg, .png, etc.

Summary

FeatureValue
Formatsjpg, jpeg, png, gif, webp
Maximum size10 MB per file
File limit500 images
Name patternNAME_01.ext to NAME_10.ext